CV

February 2023 — present 7 months

Carrefour Hypermarket CCO Manager (Central Cashier Organisation)

• Managed and supervised the central cashier department, ensuring smooth and efficient operations.
• Oversaw a team of cashiers, providing guidance, training, and performance feedback.
•  Implemented and enforced cash handling procedures and security measures to maintain accuracy and prevent losses.
•  Collaborated with other departments to optimize checkout processes and enhance the customer experience.
•  Conducted regular audits and reconciliations of cash registers and financial transactions for accuracy and compliance.
•  Resolved customer inquiries and concerns promptly and professionally.
• Prepared reports and analyzed data related to cashier performance, transaction trends, and productivity.
•  Assisted in the recruitment, onboarding, and training of new cashiers.
•  Maintained a safe and organized work environment, ensuring compliance with company policies and regulations.
•  Leadership and Team Management: Effectively supervised and guided a team of cashiers.
•  Cash Handling and Accurance
•  Customer Service: Provided excellent customer service, resolving inquiries and concerns.
•  Process Optimization: Collaborated with cross-functional teams to streamline checkout processes.
•  Audit and Reconciliation: Conducted regular audits and reconciliations for financial accuracy.
•  Problem Solving: Addressed customer issues and made informed decisions to resolve challenges.
•  Data Analysis: Analyzed cashier performance and transaction data to drive improvements.
•  Recruitment and Training: Assisted in hiring and training new cashiers.
•  Compliance and Safety: Maintained adherence to company policies and safety regulations.
•  Communication: Effectively communicated with team members and customer Implemented Efficient Cash Handling Procedures.Improved Customer Satisfaction Enhanced Team Performance . Reduced Cash Losses. Process Optimization. Recognized for Outstanding Leadership .Implemented Training Programs. Promoted Employee Development
•  Cash Handling and Management
•  Supervisory and Leadership Skills
•  Financial Accountability
•  Record-Keeping and Documentation
•  Team Coordination and Collaboration
•  Training and Development
•  Accuracy and Attention to Detail
•  Problem-solving and Troubleshooting
•  Customer Service Orientation
•  Compliance with Policies and Procedures
• Technology Proficiency
•  Time Management and Prioritization
•  Communication and Interpersonal Skills
•  Conflict Resolution
•  Analytical and Reporting Skills
•  Adaptability to Changing Demands
•  Vendor and Supplier Management
•  Quality Assurance and Control
•  Process Improvement
• Risk Assessment and Mitigation

August 2021 — November 2021 4 months

ZoodMall & ZoodPay

 Project manager and promoter

• Actively promoted diverse products and services to target customers, effectively communicating features and benefits.
•  Conducted engaging product demonstrations, showcasing value and functionality.
• Identified customer needs and recommended tailored solutions.
•  Built and maintained positive customer relationships, ensuring satisfaction and loyalty.
• Assisted in setting up and managing promotional displays and events.
•  Gathered valuable customer feedback and market insights.
•  Collaborated with team members to achieve promotional goals.
• Maintained a professional and knowledgeable demeanor, upholding brand image.
• Sales and Persuasion: Effective communication and sales techniques.
• Product Knowledge: In-depth understanding of offerings.
•  Customer Service: Exceptional customer-focused approach.
•  Communication: Strong verbal and interpersonal skills.
• Presentation Skills: Engaging delivery of product demonstrations.
•  Relationship Building: Ability to establish rapport and foster loyalty.
• Adaptability: Flexibility in diverse promotional environments.
• Teamwork: Collaborative mindset towards achieving goals.
• Market Awareness: Knowledge of trends and competition.
• Professionalism: Maintaining a polished and professional demeanor. B2B. B2C

October 2020 — December 2020 3 months

SMNU, ООО ООО «SMNU» специализированное монтажно-наладочное управление.

HR assistant

• Executed end-to-end recruitment processes, including job advertisement, candidate sourcing, resume screening, and interview coordination.
• Collaborated with hiring managers to understand staffing requirements and develop effective recruitment strategies. Utilized local job portals, social media platforms, and professional networks to attract a diverse pool of qualified candidates.
• Conducted thorough candidate evaluations, including assessing qualifications, experience, and cultural fit through phone interviews and in-person assessments.
• Managed applicant tracking systems (ATS) to maintain accurate and compliant candidate records in accordance with local regulations.
• Coordinated reference checks and facilitated pre-employment background screenings as per Uzbekistan's employment practices.
• Maintained regular communication with candidates, providing updates on application status and ensuring a positive candidate experience.
• Assisted in the onboarding process, ensuring completion of necessary paperwork and facilitating new hire orientations.
• Stayed up to date with employment laws and regulations specific to Uzbekistan to ensure compliance with local hiring guidelines and equal employment opportunity (EEO) principles.
• Generated recruitment metrics and reports to analyze data, identify trends, and enhance recruitment strategies.
• Contributed to employer branding efforts by crafting engaging job postings and actively participating in online platforms to promote the organization's reputation as an employer of choice.
•  Provided general administrative support to the HR department
•  Recruitment and Selection. Candidates evolution Sourcing Strategies. Assessment and Evaluation
• Communication and Relationship Building: Strong interpersonal and communication skills to engage effectively with candidates, hiring managers, and colleague.
• Organization and Time Management. Attention to Detail. Employment Laws.
• Data Analysis and Reporting. Employer Branding.

September 2019 — May 2020 9 months

Sevinch Restoran Administrator

1. Operations Management

2. Financial Management

3. Customer Service

4. Team Leadership

 5. Inventory Management

 6. Problem-Solving

 7. Communication Skills

8. Organization and Planning

9. Time Management

10. Adaptability

 11. Staff Training and Development

12. Menu Planning and Design

13. Quality Control

14. Vendor Management

 15. Health and Safety Compliance

16. Conflict Resolution

17. Budgeting and Cost Control

 18. Marketing and Promotion

 19. POS Systems and Technology Proficiency

20. Multitasking and Prioritization

21. Customer Relationship Management

 22. Food and Beverage Knowledge

23. Problem-solving and Decision-making

24. Staff Scheduling and Shift Management

 25. Menu Pricing and Profitability Analysis

26. Event Planning and Catering Management

27. Social Media Management

28. Analytical Skills

29. Sales and Revenue Optimization

30. Adaptability to Changing Market Trends

May 2018 — September 2018 5 months

GUJUM CAFE Administrator

• Control staff and quality of service